CONTACT US

THE VGROUP’S INVESTMENT IN A WELL-ESTABLISHED CONTACT CENTRE WITH TRAINED PROFESSIONALS IS A STRONG TESTAMENT TO ITS COMMITMENT TO EXCELLENT CUSTOMER SERVICE AND SUPPORT FOR ALL STAKEHOLDERS INVOLVED.

The availability of a dedicated contact centre ensures that queries and concerns are addressed quickly and efficiently.

The VGroup contact centre, offers a strategic advantage by consolidating both Technical Assistance and Customer Relations functions within the same department. This structure not only streamlines operations but also significantly enhances the level of service provided to all stakeholders, whether they are business owners, players, or partners.

THE SERVICES PROVIDED BY THE CENTRE, 24/7, INCLUDE:

• Technical support
• First call resolution
• Fault finding & resolution
• Resolving of variances

• Supplying of LPM information
• Customer relations
• Providing product information

IT IS IMPERATIVE THAT A REFERENCE NUMBER BE OBTAINED FROM THE AGENT WHEN INTERACTING WITH THE VSLOTS CONTACT CENTRE

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    THE VGROUP SUPPORTS
    RESPONSIBLE GAMBLING.

    WINNERS KNOW

    WHEN TO STOP.

    GAMBLING ONLY FOR PERSONS
    18 YEARS AND OLDER.